How quickly will I get my gear?
Within 24 hours (weekdays only) of confirmed payment, we will ship your surfboard cover either via Australia Post, Startrackexpress or Couriers Please. Delivery takes from 1-2 days in Sydney and up to 10 days for rural Western Australia, most Eastern State Capital Cities are 2-3 days.
Your cover is tracked during shipping by all three companies, couriers do a slightly better job at tracking than Australia Post with point to point scanning.
Sydney - 1 day by Australia Post or same day service with Couriers Please (order placed before 9am)
Melbourne - 2 to 3 working days
Brisbane - 2 to 3 working days
Adelaide - 2 to 3 working days
Perth - 4 to 6 working days
Hobart - 2 to 3 working days
What payment methods can I use?
We accept Personal Cheques, Money Orders, Bank Transfers, and Credit Cards. Credit cards are processed by either PayPal or the Australian company Paymate.
Are your surfboard covers guaranteed?
Yes, please read our policy Click Here
How do I track my purchase?
Australia Post Tracking
Startrackexpress Tracking
Couriers Please
Are you an Australian Company?
Sure are, check out the about us section
What size surfboard cover do I need
Just pick a board bag that is the same size as your surfboard, you don't need a bigger one
Maintenance
Are your surfboard covers maintenance free?
No; although there's not much that can go wrong with your boardbag, you should at least wash and lubricate the zip head every now and then.
Plastic zippers aren't damaged by seawater but sand can damage the head and teeth.
Metal slides are much tougher but corrode if you don't maintain them, find a suitable lubricant and use it every now and then